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Vanderbilt University Document Delivery Services Assistant in Nashville, Tennessee

Job Description

This position embraces, supports, and contributes to the mission and vision of the Vanderbilt University and Vanderbilt University Medical Center. The Library Assistant works primarily in Document Delivery Services but spends a part of the work week helping the Public Services Unit. This job description outlines the broad scope of responsibilities for these positions, which may vary over time to reflect strategic initiatives. Library staff are expected to support and participate in system-wide library committees or other strategic initiatives as an integral component of their responsibilities. The Library Assistant for Public Services reports to the Director of the Annette and Irwin Eskind Family Biomedical Library and Learning Center. This is a non-exempt or hourly wage position. Library Assistant positions are classified as I, II, III, and IV throughout the Vanderbilt University Libraries. Progression is dependent on demonstrating and applying knowledge, skills, and abilities acquired through professional development.

The Annette and Irwin Eskind Family Biomedical Library and Learning Center (EBL) supports the education, research, and patient care missions of Vanderbilt University and the Vanderbilt University Medical Center. The library’s comprehensive biomedical and health sciences collection is comprised of a variety of electronic databases, journals, books, and a small number of print volumes. The biomedical library consists of four units: Public Services, Reference and Instruction, Collections, and Document Delivery. All staff are cross-trained to assist in multiple areas within EBL, frequently participate in professional development opportunities, and are active throughout many library-wide committees and initiatives. The Eskind Biomedical Library is a part of the Jean and Alexander Heard Libraries at Vanderbilt University. The Vanderbilt University Libraries comprises nine libraries, as well as departments Job responsibilities listed herein are intended to be a thorough representation of the duties, responsibilities, expectations, and qualifications for this specific role at the time of hire but should not be considered all-encompassing as actual responsibilities may evolve to include additional duties as assigned based on organizational and operational needs. 2 of 3 Position Description in collections services, digital scholarship and scholarly communications, information technology and digital services, and teaching & learning. We seek to create a welcoming environment and serve as a partner in research and scholarship. The libraries are dynamic places for faculty, staff, students, and alumni to reflect and discover. We also strive to be a workplace in which staff at every level continuously grow in knowledge and skills, staying abreast of advances and trends in librarianship to power relevant, vibrant research libraries. More information about the Vanderbilt University Libraries, https://www.library.vanderbilt.edu/.

Duties and Responsibilities

Supports the Vanderbilt University Strategic Plan and Vanderbilt University Medical Center Strategic Directions by:

  • Assisting the Document Delivery Coordinator with fulfilling borrowing and lending requests from our patrons within Vanderbilt University, Vanderbilt University Medical Center, and other external institutions.

  • Responding to or referring inquiries from faculty, staff, and students.

  • Verifying, when necessary, bibliographic information by searching the library databases.

  • Maintaining appropriate documentation for accurate patron records and billing.

  • Creating, submitting, and reconciling invoices to clients

  • Collecting the appropriate statistics for internal and external reporting and benchmarking.

  • Staffing the Eskind Biomedical Library Information Desk.

  • Assist with scheduling the library’s study and meeting rooms.

  • Assembling, monitor, and maintain the print and electronic reserve collection.

  • Promoting library services and resources through outreach activities, campus engagement, and event planning.

  • Staying abreast of the professional literature and seeks opportunities for internal and external professional development.

  • Serving on library, school-level, or university committees and task forces.

  • Other duties as assigned.

Qualifications

  • A bachelor's degree, or equivalent work experience, is required.

  • Experience with a personal computer and Microsoft Office applications is required.

  • Entry-level library work experience (0 - 3 years) is preferred.

  • Experience with Illiad, OCLC, or Docline is strongly preferred.

  • Strong commitment to customer service

  • Excellent written and oral communication skills.

  • The ability to work collaboratively.

  • The ability to manage multiple, varied projects from inception to completion.

Commitment to Equity, Diversity, and Inclusion

At Vanderbilt University, we are intentional about and assume accountability for fostering advancement and respect for equity, diversity, and inclusion for all students, faculty, and staff. Our commitment to diversity makes us who we are. We have created a community that celebrates differences and lets individuality thrive. As part of this commitment, we actively value diversity in our workplace and learning environments as we seek to take advantage of the rich backgrounds and abilities of everyone. The diverse voices of Vanderbilt represent an invaluable resource for the University in its efforts to fulfill its mission and strive to be an example of excellence in higher education.

Vanderbilt University is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran, or any other characteristic protected by law.

Please note, all candidates selected for an offer of employment are subject to pre-employment background checks, which may include but are not limited to, based on the role for which they have been selected: criminal history, education verification, social media review, motor vehicle records, credit history, and professional license verification.

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Commitment to Equity, Diversity, and Inclusion At Vanderbilt University, we are intentional about and assume accountability for fostering advancement and respect for equity, diversity, and inclusion for all students, faculty, and staff. Our commitment to diversity makes us who we are. We have created a community that celebrates differences and lets individuality thrive. As part of this commitment, we actively value diversity in our workplace and learning environments as we seek to take advantage of the rich backgrounds and abilities of everyone. The diverse voices of Vanderbilt represent an invaluable resource for the University in its efforts to fulfill its mission and strive to be an example of excellence in higher education. Vanderbilt University is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities, and protected veterans are encouraged to apply.

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