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Vanderbilt University Director of Development Operations (DAR) in Nashville, Tennessee

Director of Development Operations (DAR) (Job Number: 1901235)


The Director of Development Operations manages administrative operations for the Associate Vice Chancellor of Development, providing project support and organizational assistance. The Associate Vice Chancellor (AVC) is responsible for management and execution of fundraising programs for 11 colleges, schools and programs. The Director serves as primary point of contact and chief liaison for the AVC with internal and external constituents. She/he works closely with key areas within DAR to include Advancement Services, Alumni Relations and Campaign Communications. The Director prioritizes and handles requests on behalf of the AVC while exercising discretion with the confidential nature of prospect and donor information.

Development and Alumni Relations (DAR) supports Vanderbilt University in securing the resources, both human and financial, that are required to achieve its mission and goals. DAR is responsible for the identification, cultivation, solicitation, and stewardship of individuals and organizations whose charitable objectives are consistent with those of Vanderbilt’s teaching and research programs.

Duties and responsibilities


  • Oversee administrative operations and work flow for the AVC.

  • Execute special projects as assigned.

  • Collaborate closely with the AVC’s scheduler and maintain working knowledge of the AVC’s calendar, short and long-term priorities.

  • Provide research, data and background materials for AVC donor meetings, staff meetings and travel.

  • In conjunction with the Prospect Management team, deliver strategic assistance to the AVC for donor and portfolio management.

  • Coordinate the mid-year and end-of-fiscal year performance evaluation process for the AVC.

  • Identify areas and recommend strategies for process improvement.

  • Participate in development officer business planning processes.

  • Work closely with Information Management (IM) to execute progress reports for development officers, tracking results.

  • Provide reports for monthly individual staff meetings to include metrics and business plan reports.

  • Review daily and monthly contact reports entered by credited staff.

  • Handle routine research assignments and summarize prospect information, including Advance profiles.

  • Enter contact reports into Advance on behalf of the AVC.

  • Assist with gift documentation and acknowledgements of pledges and outright gifts for the AVC.

  • Assist development teams with alumni events, activities, and mailings as needed.

  • Assist with staff stewardship and professional development initiatives.

  • Handle logistics for department-wide meetings. Select and procure venues for staff meetings, events and programs. Draft meeting agendas.

  • Manage and compile data for special projects and/or reports as needed.

  • Participate in training activities to gain broad understanding of DAR.

  • Maintain a working knowledge of all DAR administrative forms, policies, and procedures.


· Process and distribute incoming communications for the AVC.

· Assist with and prioritize inquiries and requests from staff, donors, alumni, parents, trustees, deans and university leaders.

· Independently draft memos and correspondence.

· Produce and distribute reports and briefings for AVC review.

· Manage and prioritize paper flow and document approvals for timely turnaround.

· Manage and track the signing of gift agreements by Vanderbilt leadership.

· Track gift acknowledgments and proof/edit the AVC’s correspondence.

· Serve as liaison for key events/programs by answering inquiries, providing information, and addressing concerns.

· Ensure quality, consistency, and effectiveness of all communications.

· Plan and schedule work priorities in accordance with project goals, objectives, and deadlines.


· Review confidential, on-line monthly ledgers for accuracy per department requirements, to include reconciliation report and sign-off.

· Independently resolve issues with the department budget. Follow up with AVC for review.

· Procure services, supplies, and equipment, according to university purchasing policies and guidelines.

· Process and maintain a considerable amount of confidential and sensitive information in support of administrative activities.

· Handle other duties as assigned.

Profile of an Ideal Candidate

  • Bachelor’s degree, or the equivalent, is required.

  • Five years of relevant experience, or the equivalent, is required.

  • Superior verbal and written communication skills are required

  • Able to exercise sound and independent judgment in the handling of confidential information.

  • Must be familiar with and able to effectively utilize current computer technology, such as Windows, Excel, Word, and Vanderbilt’s donor management system (Advance).

  • Experience in development research is preferred.

  • The ideal candidate will be a highly motivated, professional team player with courteous interpersonal skills and excellent customer service skills.

  • Candidate must have the capacity to perform in an intellectually rigorous and complex academic environment.

  • The ability to apply sound judgment in all situations is required, as are excellent organizational skills with a meticulous attention to detail.

  • Able to work independently, take initiative, manage multiple projects simultaneously, meet deadlines, and adapt to shifting priorities.

  • Values the importance of equity as an organizational operating principle and is committed to equity, diversity, and inclusion.

About Vanderbilt University

Vanderbilt University, located in Nashville, Tennessee, is a top-15 private research university offering a full range of undergraduate, graduate and professional degrees. Vanderbilt is situated on a 330-acre campus near the thriving city center, serving more than 12,000 students and employing almost 7,000 faculty and staff. The university’s students, staff, and faculty frequently cite Nashville and the surrounding area as one of the many perks of being a part of the Vanderbilt community. Vanderbilt University is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. It is a place where your diversity is sought and celebrated. Vanderbilt was recently named as one of “America’s Best Large Employers” and the top employer in Tennessee and the Nashville metropolitan area in 2018 (Forbes).

About Vanderbilt Benefits

Vanderbilt University offers a competitive, flexible benefits package including health, dental, vision, life, accidental death & dismemberment, disability insurance, paid time off, and a 403(b) retirement plan with employer match. Vanderbilt offers tuition assistance to employees, spouses, and dependent children.

Commitment to Equity, Diversity and Inclusion

Vanderbilt University is committed to achieving the goal of a diverse and inclusive academic community of faculty, staff, and students. We seek individuals who are committed to this goal and our campus values.


Vanderbilt University is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply.

Primary Location: United States-Tennessee-Nashville

Organization: 42312 - Development Teams

Job: Administrative Professional Associates

Vanderbilt University is committed to principles of equal opportunity and affirmative action