Vanderbilt University Credentials Analyst in Nashville, Tennessee

Credentials Analyst (Job Number: 1900307)


The Credentials Analyst will have operational responsibility in support of the External Education unit within the Office of the University Registrar. Areas of responsibility will include transfer credit, study away credit, and prior degree review. Serve as a resource for students, faculty, Vanderbilt’s colleges and schools, and other parties concerning the policies and processes related to external education. Manage communication processes with students, faculty, and the colleges and schools in support of external education. Maintain and update course equivalency databases and student records database. Provide credentials evaluation in support of admission and enrollment processes and serve as a resource for campus admissions offices. Support international credentials analysis.

The Office of the University Registrar supports the mission of Vanderbilt University by serving the needs of Vanderbilt’s colleges and schools, the faculty, current and former students, staff, and the general public in accordance with Vanderbilt’s academic policies and procedures. The Office of the University Registrar is committed to providing timely, accurate, and efficient service, and is dedicated to ensuring the integrity, confidentiality, and security of Vanderbilt education records.

Duties and Responsibilities

  • Establish and maintaincomprehensive operational processes to support efficient and high-qualitydelivery of services associated with the course equivalency review process fortransfer credit and study away.

  • Establish and maintaina customer-centric service model focused on delivering a high level of serviceto students, faculty, and the colleges and schools in support of externaleducation processes.

  • Maintain and updatecourse equivalency databases and associated webpage(s).

  • Develop and disseminateinformation resources in support of the course equivalency review processes andthe prior degree review process.

  • Enter course credit andexternal education information into the student information system.

  • Establish and monitorworkflow calendars to meet required tasks and deadlines.

  • Understand and applyinstitutional and school administrative rules, policies, and precedentsassociated with external education.

  • Assist in generatingand maintaining data and statistics on the course equivalency and prior degreereview processes.

  • Evaluate and interpreteducational transcripts, including validating transcript authenticity andinterpreting education records, working collaboratively with and in support ofthe colleges and schools and campus admission offices.

Profile of an Ideal Candidate

  • A Bachelor’s degree from an accredited institution ofhigher education is necessary.

  • A Minimum of two years working in a university setting withstudent records or credentials evaluation experience is necessary.

  • Ability to independently perform detailed and accurate workwhile meeting critical deadlines is necessary.

  • Excellent attention to detail with strong organizationaland analytical problem solving skills are necessary.

  • Ability to prioritize and adjust to varying workloads,manage a variety of tasks, and meet various deadlines with changing priorities,interruptions, and conflicting deadlines is necessary.

  • Outstanding customer service skills are necessary.

  • Excellent oral and written communication skills arenecessary.

  • Ability to interact in an effective and appropriate mannerwith diverse populations is necessary.

  • Experience working with student information systems isnecessary.

  • Commitment to maintaining confidentiality of records andinformation and an excellent understanding of the compliance obligationsassociated with FERPA is necessary.

  • Commitment to supporting the mission of the Office of theUniversity Registrar, University Enrollment Affairs, and Vanderbilt Universityis necessary.

About Vanderbilt Benefits

In addition to offering a lively community that encourages learning and celebrates diversity, Vanderbilt University offers a competitive, flexible benefits package including health, dental, vision, life, accidental death & dismemberment, disability insurance, paid time off, and a 403(b) retirement plan with employer match. Vanderbilt offers tuition assistance to employees, spouses and dependent children. Also, after five years of service, Vanderbilt will pay up to 55% of the tuition for up to three dependent children to earn a bachelor's degree. Learn more about Vanderbilt's benefits at VUBenefits Overview at .

About Vanderbilt University

Vanderbilt is a renowned private institution founded in 1873 and located in the heart of Nashville, Tennessee. The university’s students and faculty frequently cite Nashville and the surrounding area as one of the many perks of being a part of the Vanderbilt community. Vanderbilt University is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. It is a place where your diversity is sought and celebrated. It is a place where employees know they are part of something bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt was recently ranked #2 for “best quality of life” and “great financial aid,” #5 for “best run colleges” and “beautiful campus,” and #6 for both being in a “college city that students love” and having “great campus/city relations.”

Commitment to Equity, Diversity and Inclusion

Vanderbilt University is committed to achieving the goal of a diverse and inclusive academic community of faculty, staff, and students. We seek individuals who are committed to this goal and our campus values.

Vanderbilt University is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply.

Primary Location: United States-Tennessee-Nashville

Organization: 26300 - Registrar

Job: Institutional Affairs Professionals

Vanderbilt University is committed to principles of equal opportunity and affirmative action

© Vanderbilt University · Nashville, Tennessee 37240