Vanderbilt University Catering Events Manager in Nashville, Tennessee

Catering Events Manager (Job Number: 1801911)

Description

Position Summary :

The Catering and Events Manager is part of the Vanderbilt Dining, Catering Department at Vanderbilt University and is a key individual contributor responsible for customer interaction for all catering needs (creating event sheets, menu proposal writing, invoicing/ payments and event follow-up). This position manages the overall customer event planning process, ensuring all changes are communicated accurately and timely to the Catering and Events team. Reporting directly to the Director of Catering and the Catering General Manager this position provides expert knowledge about menu planning and event set-up.

The Catering and Events Manager will work closely with internal and external customers by customer guest needs, analyzing information and creating custom proposals that exceed customer expectations. This position is thoroughly knowledgeable of the practices and procedures of catering and events, food and beverage, menu development and pricing.

About the WorkUnit :

Vanderbilt Catering delivers the excellence expected from Vanderbilt University. As a division of Vanderbilt Dining, we are engaged with our campus community. Whether the function is a continental breakfast for ten, a buffet for one hundred or a gala dinner for one thousand, Vanderbilt Catering will provide the caliber of food and distinction of service the University expects from its on-campus caterer.

Key Functions andExpected Performance:

Be the frontline contact for the Catering Department: assist customers to schedule and coordinate events – utilizing exceptional written and oral communication

  • Createproposals, event orders for events and coordinate events – working closelywith the Director of Catering, Catering General Manager and chefs /maintain event changes and ensure event details, order sheets and calendarappointments and changes are communicated to the entire catering team

  • Planand schedule work priorities in accordance with program/project goals,objectives and deadlines

  • Createand maintain invoices, event files, billing/accounting files andprocurement card purchases

  • Invoicecustomers for events

  • Resolveproblems and answer inquiries concerning event activities

  • Developand engage in relationship-driven and long term business relationships

  • Createawareness of group dining in all internal campus dining departments,communicating information in a timely manner to facilitate efficientpurchasing, scheduling and staffing.

  • Workclosely with Catering Director to implement customer survey feedbackprogram.

SupervisoryRelationships :

This position does not have supervisory and reports administratively and functionally to the Director of Catering.

Education andCertifications:

  • Bachelor’sDegree is necessary.

  • Bachelor’sDegree in Hotel/Restaurant Management or a related field is preferred.

Experience and Skills :

  • Twoyears offsite catering, restaurants, or specialty events planning experience isstrongly preferred.

  • Strongtime management and multi-tasking and organizational skills

  • Strongverbal communication skills and good business and commercial acumen

  • Theability to work and communicate with a diverse group of clients and colleagues

  • Strongleadership and motivating skills including the ability to build strongrelationships with customers and staff

  • Financial,budgeting and stock-taking skills

  • Theability to keep calm under pressure

About Vanderbilt Benefits

In addition to offering a lively community that encourages learning and celebrates diversity, Vanderbilt University offers a competitive, flexible benefits package including health, dental, vision, life, accidental death & dismemberment, disability insurance, paid time off, and a 403(b) retirement plan with employer match. Vanderbilt offers tuition assistance to employees, spouses and dependent children. Also, after five years of service, Vanderbilt will pay up to 55% of the tuition for up to three dependent children to earn a bachelor's degree. Learn more about Vanderbilt's benefits at VU BenefitsOverview at https://hr.vanderbilt.edu/benefits/2018-Benefits-Overview_Future-Employees.pdf .

About Vanderbilt University

Vanderbilt is a renowned private institution founded in 1873 and located in the heart of Nashville, Tennessee. The university’s students and faculty frequently cite Nashville and the surrounding area as one of the many perks of being a part of the Vanderbilt community. Vanderbilt University is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. It is a place where your diversity is sought and celebrated. It is a place where employees know they are part of something bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt was recently ranked #2 for “best quality of life” and “great financial aid,” #5 for “best run colleges” and “beautiful campus,” and #6 for both being in a “college city that students love” and having “great campus/city relations.”

Vanderbilt University is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply.

Primary Location: United States-Tennessee-Nashville

Organization: 36520 - Catering Services

Job: Institutional Affairs Professionals

Vanderbilt University is committed to principles of equal opportunity and affirmative action